The benefits of CPaaS for professionals and its dynamic applications
Reading Time: 3 minutes The global CPaaS market is expected to grow from $4.5 billion in 2020 to $17.2 billion by 2024 according to Gartner's Market Guide for CPaaS. The rise of the pandemic gave rise to the necessity of digital ecosystems enabling audio-calling video conferencing capabilities for conglomerates and businesses of all sizes to function smoothly. Businesses increasingly turn to digital channels to communicate with their customers, and CPaaS became the saviour of our professional lives!